Pumpkin Cottage Conjure ~ Conjure Services & Supplies

We are here to help you

Frequently Asked Questions

ordering & payments | returns & refunds | class/workshop policies
shipping, pick-up & delivery | hours & contact
who else is behind the scenes?

Miscellaneous Payment Page
(to make payment amounts that aren't listed on the regular website.
happy with your service? tips are greatly appreciated and can be made in the
gratitude jar on the misc. payments page.)

Ordering & Payments:
We accept PayPal as our preferred method of payment. It is quick, easy and secure. Just click on the add to cart button and follow from there. If there are specific instructions or details you need to convey, please use the comments/special instructions field during the ordering process.

If you don't have a PayPal account, you can still use your credit to pay through PayPal.

As an alternative, we also accept payment via Google Checkout. Contact us to find out how to use Google Checkout for your purchase.

Any questions or problems with ordering, please contact us.

Returns & Refunds
Due to the nature of the items offered here, we can not accept returns. Please make sure you are certain before ordering.

There will not be any refunds for spellwork, conjure/hoodoo work, altar work, classes/workshops, etc.

Also there are no refunds for services such as spiritual consultations if you are late or miss an appointment. If Oseaana has to cancel an appointment your payment will be refunded to you via the method you paid.

Shipping & Delivery/Pickup:
Shipping is always USPS Priority Mail with insurance included. While we recycle shipping materials in honor of Mother Earth we always pack your items safely and securely.

Most items we sell are created at the time you make your order, therefore please allow up to 1 week for items to be created and then shipped. Priority Mail arrives within 2-3 days.

We will combine shipping for items ordered at any of our shops to give you the cheapest possible shipping charge.

Total Order Price:	Shipping Rate:
$0.01 - $30.99	$9.50
$31.00 - $50.99	$12.50
$51.00 - $100.99	$14.50
$101.00 - up	$16.50
Rates are for US Domestic USPS Priority Mail shipping. International shipping rates are calculated after the order is made. We will email you after your order is made with the shipping fees and invoice you from PayPal. International orders may incur tarriffs, taxes or other fees. TheMoonlitSea.net is not responsible for any additional fees you may incur by your local government. International shipping may take longer to arrive. If you have questions please contact me.

Custom Order Shipping:
For custom made orders, please allow up to 4 weeks for creation and delivery. You will receive an email to let you know of the status of your order.

For in stock items, please allow 2 weeks for delivery.

Rush shipping on in stock items can be arranged, contact us for more information.

Local Delivery & Pick-up:
Delivery is available to the general local area depicted on the map for a fee of $5.00 (payable in advance) per order per stop (order together with friends and save!). If you are wondering if your town is in the delivery area just ask!

Pick-up is free and is available by appointment only at our Port Ewen/Ulster Park location. To arrange delivery or pick-up please contact us before making your order.

Class/Workshop Policies
In order to attend a class or workshop, you must:

1. Be over 18 years of age.
2. Pre-registration is required, unless otherwise noted.
3. Unless other arrangements have been made, class/workshop fees are due in advance to hold your spot.
4. There will be no refunds if change your mind and/or can not make the class/workshop.
5. If the class is canceled you will be issued a refund via the same method you made your payment.
6. You agree not to share, copy or otherwise distribute any class/workshop materials.
7. Because of the nature of online classes and each user has different technical setups, we are not responsible for computer/technical difficulties.

Visit the Pumpkin Cottage
Visit Oseaana at the Pumpkin Cottage, her home, in Ulster Park, NY.

Visits are arranged by appointment only.

Pick-up orders, schedule a reading, check out some products.

Readings, shopping, consulations, etc. are available.

Pumpkin Cottage Fall/Winter Hours:

M - F 6pm - 8pm
Sat. 11am - 2pm

Call ahead at 914-595-2SEA

Questions?:
Your satisfaction is our priority. We never share your personal information with anyone!

We feel communiation with our customers is essential.
Please contact us with any questions or concerns.

General Office Hours: 10am - 6pm (EST) Monday - Friday
Phone: 914.595.2SEA (2732)
Email: info(at)pumpkincottageconjure(dot)com
Skype (themoonlitsea) (voice and chat)

Who else is behind the scenes?:
No I don't run this entire show by myself (thankfully). I have the good fortune of having the love and support of my partner. She not only supports me in all my witchy endeavours, but she is also a business and marketing wiz...and helps with unpacking stock, running errands, runs to the post office, and keeping me happy with chai tea lattes. I owe my success in making my business work to her patience, support and guidance.

I also have to mention our wonderful furkids. Our dog Mazie keeps me entertained and also is in charge of security, our cat Smokey reminds me that naps are important, as well as eating, our cat Asia inspects every package before entering or leaving Pumpkin Cottage and also watches for candles that get out of control.

So when I say "we" you will now know who I am referring to. :^)

Thanks!

Oseaana and the Staff at Pumpkin Cottage

All policies are subject to change without notice.

Not in the area?
Find a local worker here!

All products and services are sold as curios only. Please do your own research regarding medical and legal issues. Practice safety and use your own free will. Oseaana has had countless successes with her spellwork, however customers and clients must know that the final result is left up to The Creator. Services and products are provided to those over 18 years of age and are protected under the Religious Freedom Restoration Act of 1993 and the International Religious Freedom Act of 1998 (H.R. 2431). By using these services and purchasing these products you agree to not hold PumpkinCottageConjure.com, TheMoonlitSea.net, TheTownWitch.com, The Moonlit Sea, its proprietor, owner, or anyone associated responsible for any result or lack thereof from our services and products. Further you agree not to hold the proprietor, websites, owner, or anyone associated liable for any financial amount, including monies paid for any and all services and products.
Pumpkin Cottage Conjure offers services such as rootwork, hoodoo, spellcraft, witchcraft, spiritual consultations, tarot readings, spellwork assistance, magick, obi readings, candle ministry, setting lights. Spellwork specialities include healing, protection, poppet magick, honey jars, vinegar jars, dressed candles, altar services, spiritual baths and washes, mojo bags, spiritually charged jewelry. Looking for other services? Just ask!	Pumpkin Cottage Conjure is a division of The Moonlit Sea All content is © 2008 by PumpkinCottageConjure.com and TheMoonlitSea.net All Rights Reserved. It's rather unwise to steal from a Witch. Website Design by TheWebCreatrix.com	Pumpkin Cottage Conjure supplies high quality spiritual and spellwork supplies such as oils, powders, incense, sachet powders, candles, herbs, washes, waters, poppets, mojo bags, spell kits. We carry products from Lucky Mojo Curio Company. Many items are hand-crafted by Oseaana December. Custom created items are our specialty. Don't see what you are looking for? Just ask!